Operations Staff
(1 Full-time Position)
Cebu City


Responsibilities:

  • Provide immediate assistance to tutors' concerns by responding to inquiries through chat, email, text, and calls
  • Monitor tutors' attendance
  • Generate and update different kinds of reports
  • Making of teacher's Skype account
  • Reporting of any irregularities during the shift



Requirements:

  • Bachelor’s Degree in any course
  • At least 40 wpm typing speed required
  • At least 1 year experience in the BPO or ESL industry (working with other nationalities is a plus)
  • Proficient in basic computer operations like Google Tools and other MS-Office applications
  • Highly proficient in the English language
  • Able to multi-task and resolve conflicts
  • Must be patient and goal-oriented
  • Must have no issues with shifting schedules



What we can offer:
  • HMO benefit, leave benefits, SSS, PhilHealth, PAG-IBIG, 13th month pay, holiday pay, overtime pay, night shift differential, night shift bonus, hazard pay
  • Observance of Philippine holidays (we pay holiday pay)
  • Competitive salary and benefits (teambuilding, Christmas Party, dinner with CEO)
  • Open communication between management and employees
  • Young, friendly and comfortable atmosphere in the office. We treat our employees as family


How to Apply:

Please send your resumes to jobs@bibo.com.ph with email subject as ‘APPLICATION FOR OPERATION STAFF’
or
Visit our office at the 11th Fl., JY Square Mall, 1 Salinas Drive, cor. Gorordo Ave., Lahug, Cebu City