After a month finally na resolve na jud amo transfer of pldt phone/dsl... Sadly change amo number kay mag error jud daw kung i-retain amo old #. What they did gi disconnect and old # and new connection. I guess better kay they gave us a new modem and phone unit.. Maka-trauma jud ning after sales sa PLDT.. Kung wala pa gi-away sa akong mama ang CSR sa PLDT jones and countless follow-ups dili sila kita ug solution.