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  1. #6111

    yes.... new month, new cap. fck capping..
    try nya nako basta malimit nako i revalidate akong account i read somewhere nga mobalik daw. lets try that
    for now .20 is gone

  2. #6112
    @janhenz1 awh oo .. karon pasd ko naka huna2 ana tungod sa kasapot dah. lets see today. nanawag ko bag.o lng .. wla pa ni balik akong speed..pa monitor lng daw within the day.. naka basa pd ko ana .. revalidating ..effective pd ? knsa naka suway?

  3. #6113
    Quote Originally Posted by anotherdin View Post
    nag storya me ug supervisor ni promise ug tawag till now wala juy progress..
    worst part is wala pa na resolve ang problem unya nag sayang ko kwarta.. ni sulti nako ilang rep reason dili sila maka padala og tech kay makabayad daw sila..tsk
    Then if ing anah dile lang diay e solve ang ilang problema? try to talk sa manager if de ka tabang ang sup..

    Then kanang data capping sa na experience nako sa globe everyday siya mo reset ang imong speed the following day sa kadlawon den if de daw ko gusto anang capping capping dapat daw sa katong higher plan akong e subscribe.

    Den akong pud ge inform sa ila na ang sales agent wah gyud information regarding anang capping capping usa pud na sa akong ge complain, kay nakabalo ko after na man na subscribe, complain lang gyud everyday although stressful gyud kaayo ... den pangita lang daan lain na internet provider kay para ig cut nila maka balhin dayon kah....

  4. #6114
    Quote Originally Posted by anotherdin View Post
    naa ko problema sa amo net, bag-o lang jud ko nag pa taod sa PLDT nya smart-bro service ilang gihatag nila sa amoa.. katong canopy.. 499 ako bayaran for the first 2months kay promo man nila after 2months kay 999 na ako bayaran. plan for 2mbps siya.. for the first 2days namo nga gamit paspas jud kaayo pero after ato kay intermitent na.. mag sige lang ug kawala.. sige ko panawag sa customer service sigehan lang ko ug sulti nga e monitor lang nako.. wala jud lain action.. dli sila mag padala ug tech kay ok daw ilang system.. patabang nako kung kinsa kabalo mo solbad ani

    karon pasad ko ani,
    never experienced nga ingnan ko nga dili sila ka kapadala ug technician.
    in fact, and i've posted it here on this Smartbro thread, nga ako nlng nibalibad ug technicians kay ok na ang connection.
    after nako gibalibaran ang technicians kay nitawag dayon ang ilang CSR to verify my denial of service from their techs.

    if ok ilang system and your still experiencing problems,
    that's more reason for them to check the problems at your end specifically to check your canopy.
    ako nasad ni na post diri , at least twice ni-ari ang technicians sa house
    only to trim my avocado tree and other time kay tungod naay fruits ang avocado
    ila nlang gi transfer ang canopy antenna.

    e-complain na everyday then ask for the service report number
    follow-up pirmi if possible daily.
    if moabot ang bill then wala'y rebate or something consult a lawyer.
    or file for pre termination w/ a lawyer's advise hopefully so you wont pay for pre-termination charges.

  5. #6115
    ahhh sauna gani kai akong g access akong canopy kay gusto kog ipatan.aw akong canopy .. so akong ge reset ang canopy kato naa pakoi access sakong canopy then tawag kos hotline and since wla man silay madawat nga signal from my antenna nagpadala dayun cla og technician. hahah .. mga 3 days pd to wa koi net usa naabot ang mga technician .. after ato na okay akong connection .

  6. #6116
    Currently subscribe ko karon sa smart bro wimax for the last 5 months na naka subscribe ko wala jud ko na satisfy kay cge ka wala ila net or very slow. Pwede ba naku iwaive ang remaining time sa contract naku if ever magpabalhin ko sa ila pldt mydsl? wala rba nay bayaran?

  7. #6117
    @WhenFatKidsAttack sa akong na hibal an or base sa akong na experience de raba kay murag mo bayad gihapon ka sa pldt kay separate entity man gyud na sila regarding sa e waive ang remaining pwede ra nah basta ma prove nimo na hinay gyud sila og de ka contento sa ilang service....

  8. #6118
    C.I.A. Peenut's Avatar
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    ataka sa ilang tech support oi,,,,

    troubleshooting ba daw nang check sa speedtest, di man gane maka load ang page, hastang...

    monitor2x lng dayon ilang palusot ani, pastilan..

    nagbayad man unta ta ug sakto, dapat mu hatag sila sa saktong serbisyo, mahulog na silag false advertising, naa pay pina 100mbs, los2x kaayo...

  9. #6119
    Quote Originally Posted by Peenut View Post
    ataka sa ilang tech support oi,,,,

    troubleshooting ba daw nang check sa speedtest, di man gane maka load ang page, hastang...

    monitor2x lng dayon ilang palusot ani, pastilan..

    nagbayad man unta ta ug sakto, dapat mu hatag sila sa saktong serbisyo, mahulog na silag false advertising, naa pay pina 100mbs, los2x kaayo...
    hinay japon imong net bro? wala diay na balik pag march 1?

  10. #6120
    bag-o pa ang March
    you should be getting this speed

    pang TV series marathon hehe


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