Salamat sa tip brad. Nah dili gyud ko magkompyansa ani, dapat makapasar gyud coz dili gyud ko pwede voice because of my hearing problem. Ma alkansi ang kompanya kung ibutang ko's voice, ug mataktak sad ko. So yes, dili pwede. I'll do my best to stay in Xbox chat. Hahahaha
Duha ra sis. Two exams, initial interview/resume check with Recruitment, and final interview with account manager ata.
OT lang mga brad: Asa ba dapit sa IT Park ang i1? From the entrance, that is. Is it the same building as Ilaputi or Bo's Coffee ba? i1 man gud amo training. Wala pa ko time to check out IT Park to look for it unya mudiretso na ko didto inig training this 10pm, unta dili ko mawagtang ahahaha salamat sa makatubag!
yes.. xbox is a good account, actually, dali ra ni cya. pero sa training, strict sila. unlike sa dell before na ipaagi ka lab if galisod ka sa modules. ang xbox, strict. naa diha exam na 500 items ang study nimo, pero condensed ra cya into 30 items. kaya ingatz. naa diha wave tunga jud sa ilaha natagak. kadtong uban ka-wave na ko sa lain account. wala sila kaabot 4th week, kay 3rd week deliberation pa lang, naa na memo na re-profile sila.
kay kadtong niadto ko sa jcenter, almost 50% sa for interview, naa na i.d., mao diay to, training sila for xbox chat, 3 weeks ra sila taman, wala na-endorsed sa floor.
wala ko sa xbox kay adto ko na-endorsed dayon sa voice account, sa first interview pa lang. rehire man pud mi so kaila ko sa mga recruitment, then kahibaw pud sila na gamit ko sa voice. ganahan unta ko chat. dili pud ko kumpyansa kay akong account kay sales/tech.
endoresed ko 4 final interview for sprint account (chat) unsa ni xa? technical? or sales??
Salamat kaayo sa input bai. Nah, first day at training pa lang namo gabii pero na feel na gyud nako ang pressure.
I don't know about the other wave na lain ug trainer ug building (tho same shift), but for me ka-feel ko na among trainer is really good and is meticulous about these kinds of things, labi na pud sa time nga dapat naa nami sa training room before shift/after breaks. It's actually a good thing so that the team can get used to this kind of pressure and strictness that we will most likely be getting from FLS/TM and other higher level sups.
I can really tell we are receiving really good training for our account. In the end, it all boils down to whether or not the agent will willingly exert double the effort just to stay in Xbox chat, or would rather be reprofiled to a different program.
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