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  1. #11

    Just went to Smart Center, CS said 1.5gb per month ra daw... grabe lami kaau mamalikas pero I know the CS was just doing her job..

    F*cking OA kaau ning capping, basically NOBODY will enjoy their net anymore... grabe mu spend kog 30 mins just to watch a 5 minute video... grabe jud maka bwisit and waste of time!

  2. #12
    Quote Originally Posted by leann View Post
    myBro Fair Usage Policy

    Home › myBro Fair Usage Policy


    About myBro’s Fair Usage Policy. myBro understands your need for fast and reliable connectivity, and is obligated to efficiently manage the network to guarantee that all subscribers have fair access to network resources. myBro has adopted a Fair Usage Policy to provide the best fixed wireless internet experience to all subscribers.
    Conditions Covering Fair Usage Policy. Certain peer-to-peer and machine-to machine software/applications are used by customers to send and receive files containing very large amounts of data. These activities may cause network congestion and can negatively impact the quality of service that other subscribers will experience. myBro fulfils a service level that is based on equitable share of network resources among all of its customers. Thus, the service level and/or connectivity to users of peer-to-peer and machine-to-machine software/applications is modulated to ensure that all customers get the best fixed wireless Internet experience.
    Upon reaching the optimum volume allocation for a single user, the subscriber will still be able to enjoy unlimited access to the Internet, but at a lower speed. This was implemented to manage overall internet usage and to ensure that all myBro subscribers can enjoy satisfactory internet service.
    Ensuring Fair Usage For All. myBro intends to preserve the integrity of the network in order to provide all customers with high quality fixed wireless Internet services. myBro reserves the right to suspend or terminate service to customers whose practices or use of the internet far exceeds that of a personal consumer and, as a result, impairs the quality of service that other customers experience. myBro also reserves the right to modify the Fair Usage Policy without immediate notice in order to maintain the integrity of its network services.


    Wala man unta ni sa akong contrata katong smartbro pa ni...pwd ta ka reklamo sa ntc bahin ani?




    Mga igso, naa lang koy inosenti kaayong pangutana ari ah. Wala pa jud koy alamag aning Internet Providers nato. Ahm, ang Smart Canopy og kananag canopy nga gi-offer sa PLDT, same ra na sila? Puros naay capping?

    thanks sa mo reply.

  3. #13
    daghan nata biktima ani. tsk. planning to switch to another provider pero ngita sad ta affordable nga walay data cap limit.

  4. #14
    Karon ra sad ko kabalo dah. Layo pa end of month... Limit na ko... Need to switch ta ani..

  5. #15
    only solution is to have your connection cut off. gipaputol na dayon nako ug in fairness sa usa sa ilang customer reps, gi-accomodate kaayo ko.. cya pa nag fill out sa request for perma disconnection ug wa nako gipakuha priority no. pra mobayad... puhon ang PLDT subs na pud ng maapektuhan ani. naka tap ko sa wifi sa akong silingan ug unfortunately smart BROKEN pud xa. .. fix na ang 200 kbps which makes video streamin extremely terribly horrendous..

  6. #16
    Seryoso 1.5GB per month ra diay ang FUP? ga tuo kog 15GB.. bati-a na ani oie!!!! kung ing-ani lang sigi maypa magpa DC tang tanan! di natu byran ni.. bhala na!

  7. #17
    Maypay Wala nalang sila ga offer ani. Kita gyud ang makalo-lo-oy mga customers. Kung naa raba problema haskang dugaya maka fix nila. Paet..

  8. #18
    mao diay wa nasad ko kasabot sa internet nako ), >smartbro canopy sd ko, pila nako ka tuig gamit ani pero karon ambot lang! unsa mai nindot ron na internet provider? naka pangaply ko og pldt kanang bago nila na 1.5mbps for 999 gahapon pero basin pareha sad ni sa smartbrocanopy?

  9. #19
    Murag gi wala na sa mybro/smartbro ang ila FUP.... balik naman normal ako net..

  10. #20
    Quote Originally Posted by sammedriano View Post
    Mga igso, naa lang koy inosenti kaayong pangutana ari ah. Wala pa jud koy alamag aning Internet Providers nato. Ahm, ang Smart Canopy og kananag canopy nga gi-offer sa PLDT, same ra na sila? Puros naay capping?

    thanks sa mo reply.
    Nag rebranding ra na sila sir, smart canopy murag gipasa na nila sa pldt, nya ang pldt na nag handle ana nga account. Mao to ingon sa ako sa CS, pero so far wala na man ko na cap, after nako reset mga 8 days nag 15GB napud ako pc, walay labot sa ako sisters na pc og laptop pero wala naman ni hinay.

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