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  1. #211

    Default Re: WORST SERVICE YOU EVER HAD


    Gerry's Grill Ayala (did i spell that right?)

    summary:

    We were already done when the last order came (they said it was because "na serve sa lain" )
    They charged us for Bottomless and insisted that we pay for it. Even If it wasnt refilled because the waiters were too busy running around looking at the "artista" whe was dining at bigbys..

    We demanded that the bill be changed (just to show them a lesson)
    They asked thier guard to talk to us. (prob to intimidate us.. which was very wrong )
    We explained that we wer not going to pay for bottomless since we werent given a refill in the first place.
    They were not sincere when apologizing so we still had doubts. We paid in cash (so we wouldnt complicate the bill.).
    They gave us the change but when we checked it... they still charged us for bottomless even after they apologized!!! what a$$holes!
    They were trying to play fools out of us!

    Waiters should wait. That exaclty why they are called "waiters". And do not pass around the blame especially if you are the manager.
    DO NOT MAKE EXCUSES! Take ownership of the issue because you represent the company you work for.


    My dad came to Cebu for a business meeting the next day. Imagine how many customers they lost. too bad.


    They have a lot to learn as far as cutomer service is concerned.


  2. #212

    Default Re: WORST SERVICE YOU EVER HAD

    i censored na lang nako ang pangan sa restaurant kay basig pangitaon ko sa mga pulis

    ganiha ra ni nahitabo,nayabhan kog beef wanton sa akong nawng ganiha atay kay init kaau og igkahuman kay nayabhan na sad kog coke sa akong puti ng polo shirt ganiha tae kaau kay mahal baya ang palit nako ani lacoste gud ni

  3. #213

    Default Re: WORST SERVICE YOU EVER HAD

    Don Henricos!!!

    Lagot kaayu ko kay lami unta sila pero
    Deadma ang service! sobra pas 30 mins to serve.

    Sayop sayop pagyud ang orders!

  4. #214

    Default Re: WORST SERVICE YOU EVER HAD

    ROMAMIA ayala branch

    considering na regular customer ko nla, recently, na notice nako na lain ila service run. nibati. pirmi lng wala ila godfather chops. unya one time nikaon mi did2 sa ako barkada. nag order na mi godfather chops na herb sauce ang isa unya gravy ang isa. unya naluto na godfather chops did2 pa cla ni ingn na wala daw diay ang gravy. wala daun cla nag inform sa amo na wala cla gravy. kay kung kabalo lng mi wala na lng unta mi ni order. nag wild ako barkada kay ghatagan cyag herb sauce na di man cya ganahan ani. ang next na ila ghatag kay suka. pirti ra baya jud paita sa godfather chops pag walay sauce. mas maau pa service sa ROMAMIA SM. and to think ang ayala baya ila main branch unya mao na nuon ang kulang2x ug mga items.

  5. #215

    Default Re: WORST SERVICE YOU EVER HAD

    Jo's chicken inato subangdako branch

    grabe kadugay, hugaw na ayo ang place labi na ang c.r. hinanglan ka mo breathhold until mahuman ka ug ihi.
    bungol ug buta ang mga waiters, hinanglan pa na imo dakpon gyud para maka order lng ka. dugay pa gyud abot ang order, ka bayad napud dugay ang sukli. haaaay maygani lami ila manok.

  6. #216

    Default Re: WORST SERVICE YOU EVER HAD

    Breakfast Club sa IT Park. Susme...ad2 kaha mi nya ask mi daan if complete ila mga ingredients and what have run out (kay prior to that, kaon ako sis and they were out of almost all save for coffee or something like that). They said they had all except for bangus which was understandable since it was holy week after all.

    So balik ako car and told everyone to get down kay ok ra eat mi did2. Susme! When we ordered kaha... sige balik balik ang waiter. Wala ang ganito...wala ang ganyan.... one na lang ang available na corned beef...etc etc. MAKALAGOT OI!!!

  7. #217

    Default Re: WORST SERVICE YOU EVER HAD

    Quote Originally Posted by DigitalDaywalker
    Sunburst sa Jones...pirteng dugaya makaluto sa imng order bisan dili kaayo daghan ang tawo...murag napasmo jud mi ato sa kadugay..nahurot nalang gud amng storya wa gihapon ni-abot ang order...hehehehe
    dugay man gud na sunburst.. maski asa pa nga branch.. : ) pero sulit ang wait.. yum2x kaayo gyud.. : )

  8. #218

    Default Re: WORST SERVICE YOU EVER HAD

    goldilocks-SM. almost everything in their menu was unavailable or out of stock. Staff was very inattentive. actual food is far from the pictures placed in their menu both in appearance and size. Worse, no ice available, and drinks werent cold enough.

  9. #219

    Default Re: WORST SERVICE YOU EVER HAD

    Quote Originally Posted by marlix77
    Jo's chicken inato subangdako branch

    hinanglan pa na imo dakpon gyud para maka order lng ka.

  10. #220

    Default Re: WORST SERVICE YOU EVER HAD

    the whole Philippines in general!!!!!!
    From the Politician to the salesgirls in the mall.....

    Sad, but unfortunately discrimination, stereotyping, is a norm in the Philippines

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