HELP...can't access google store app.connection time out error!solutions please...

[ghia]

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I can't access Google Play store application with my android...error says connection time out error.I can access other applications online....please help!i duno if naa koy na change sa settings or what coz before maka access raman dayon ko

[tsunade]

I can't access Google Play store application with my android...error says connection time out error.I can access other applications online....please help!i duno if naa koy na change sa settings or what coz before maka access raman dayon ko

Model model?
Rooted?
Whats was the last thing you did?

Please anwswer those question maybe i can help you.

[ghia]

galaxy s shw-M11OS...I'm not sure what i last did.I can't think of any..hope you can help

[Agili]

a try restart if you haven't already.

[ghia]

i have already restart everything,unit,battery including router...what do you think is the problem?

[jeff_bonz59]

Try this steps and see if it's work...

Make sure you've cleared the cache and data of both the Google Play Store app and the Download manager. Here's how:
Visit Menu > Settings > Applications > Manage applications
Tab over to "All"
Select the Google Play Store app, and then tap "Clear data" and "Clear cache;" then, select Download manager and tap "Clear data" and "Clear cache"

restart your phone, make sure 3G is ON and try to access the playstore again...

see if that helps..

[ghia]

tried it..it still won't: ( so frustrating... please help

[jeff_bonz59]

well, if all else fails.. try doing a factory reset on your phone.. im sure that'll work! (for a change, make a backup first on things you need to backup before doing the factory reset), and just resetup back your phone after...

[janhenz1]

turn off sync, remove your account then register again with the same account.

[ghia]

is there any other option aside from factory reset?coz i don't some of my apps to be deleted which can't be transferred to sd card: (..its been days na jud since i have opened google play