Call Center Bloopers

[quirkychinita]

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naa sad koy nadunggan ing-ani akong amigang bayot ato lang anggaan og Mon.

while ga explain siya onsaon pagtroubleshoot sa radio di jud kasabot ang customer so nakaingon kalit si Mon og "PESTEH" (pinaslang kay bayot man) pero wala diay niya na mute so nangotana ang customer og "WHAAAT?!!" dali dayon kaingon si Mon og "Uhmmm Sir, PESTEHy on the line". Lingi gud mi tanan sa akong mga kaoban niya hahaha then nangatawa

omigosh! natuk-an kog binangkal im eating when I read this|!!!! hahahaha!!!! lemme get some milk kay na-stuck up sakong totonlan isa ka big binangkal!

[dropdeadgorgeous]

Agent: Sir we are calling you today because your home has been chosen to receive a free...











Customer: I'm not INTERESTING., not INTERESTING.
Agent: Ahh you're not INTERESTING? When will you be INTERESTING sir

[Bricksand]

Agent: Thank you for calling .... blah..blah.. Can I have your name pls?
Client: John Anderson...(the client spelled his name)
Agent: Oh hi Mr. Anderson how are you today?
Client: I'm very much disappointed.
Agent: Oh great!
Client: What? are you listening to me or what the hell is wrong with you people...Sh*T!(client voice is already mad)
Agent: Thank you for calling and have a great day! (agent release the call)

hahahahahaha....fayter~!

[cyareful]

agent: (naglagot na sa caller..namalikas pero nakalimot ug mute) Put@!
CALLER: what did you say?
agent: Puta checkmark on the box..

hahaha..nice save!

[digitalartistbem]

Chat support here....me

Me: Thanks for contacting.....may I have your first name please?
Member: OK.
Me: What's your name?
Member: OK.
Me: How may I help you?
Member: OK.

Member is from China.

[quirkychinita]

agent: (naglagot na sa caller..namalikas pero nakalimot ug mute) Put@!
CALLER: what did you say?
agent: Puta checkmark on the box..

hahaha..nice save!

[pupu]

this was my experience, when i was still an agent...

gikan mi namista sa car2x ato...nauli mga around 7pm na. night shift namo is 11pm. so mejo kulang sa tulod then duka pa jud ni-duty.

while waiting for a call, i was singing Bananas In Pyjamas theme...then a call came through, and so i conducted the survey with her...pag abot sa ratings part...

me(nagduka nga gi-memorize ang survey): ma'am using a 1 to 10 scale, where one is not at all satisfied and 10 outstanding (mao man siguro na nga rating?), how will you rate the timeliness of the customer service representatives?
interviewee: a five...
me: what about the knowledge of the customer service representatives?
interviewee: a five...
me: what about the "BANANAS?"
interviewee: what about what??
me (nakamata kay nakalitan): ma'am, i said the courtesy of the representatives. how will you rate it?
interviewee (nalipat): oh! that would be an eight...

after ato, naka-ingon jud ko di nako mo-usab ug laag-laag basta naa koy night shift..kulba man diay.. )

T-mobile man cguro ni?.....

[pupu]

agent: sir we need to ping a certain website to verify the data sent and received.
cust: i think i have done that already.. i told you i am so techy and i know all these stuff... i think i know better than you idiot agents....
agent: aok... so what do you want me to do sir?
cust: assist me on this why i have a very slow connection IDIOT!!!
agent: alright sir so can we please ping a certain website to make sure we have no lost data while establishing connection...
cust: okay okay okay.. how are we going to do...
**** on mute *** agent: pesti ning cutomera... hang up taka ron...
agent: thats great sir, so can we please click on the start button and select the option run.
cust: okay done that... what else... hurry up.. IDIOT!!!
agent: perfect, please type in the text box - CMD....
cust: what? spell it out *****....
agent: im sorry about that, thats CMD - C like Customer; M like Must and D like Die...
cust: okay... then after a couple of sec... cust hangs up....


Kani maoy nindot pa phonetics...

[freakz03_rou]

LINGAW LGEH NI NGA THREAD.. HERE'S MY EXPERIENCE.. I WAS UNDER A BANKING ACCOUNT..

Customer: I want to check my "LOCK BOX" ----> he pronounce it as "LOOK BOOKS"
Me: Do you want to look for a book Mr. Customer?? (like ha?? what was i saying.. confused?)
Customer: No.. No.. No.. "Check Lock Box".. ----> he pronounce it as "LOOK BOOKS" again.. <sigh!!>
Me: Oh... You want to order some Check Books Mr. Customer (Confused!! my Sup approached me coz it has been a long call.. She can't even understand.. She's laughing.. Geeezzzz!!)
Customer: No.. No.. You don't understand me. You see a "LOCK" with a key.. a "LOCK BOX". Can I talk to your Supervisor?? ---> there goes the "LOOK BOOKS" again..
Me: Oh.. You were referring to a LOCK BOX Mr. Customer? (What the hell is a LOCK BOX.. Searching on my tool..)
Customer: Yah.. Yah.. Where you put your money.
Me: Ahh I see.. That's the "Safe Deposit Box" Mr. Customer

Supervisor: Just Cold Transfer the Call to a branch banker where he's located. <Yey!! Saved!!>

..i think he's an Indian or Arab.. Lucky Guess..

[ryanmisagonzales]

kasuway ko katung summer didto sa US, ang akong ka istorya ga hangak na daan sa dalan while talking on the phone, nakuyapan jd uy while ga storya mi