teletech dao.. igon cla..
and i couldnt agree more!!!
Here are the factors:
1.Grabe ang office politics-bsan asa sad cgoro nga company naa pud.
2.Inconvenient Male restrooms-u have to effing go downstairs to pee! WTF!
3.walay tarong coaching-poof! naa nlang ka cap(empower)
4.mandatory OTs-which is driving me nuts!
sa uban pa kamo nalang bahala since i've just been with the company for several mos.
daghan nag ingon bati daw ang teletech..
wla pa sd ko nka try did2 kay hagbong ko sa final interview.. hahaha
pero okay ra man ilang process sa recruitment... pero bati lang kay dli 1 day process.
Asay mas worse @stan, teletech or the company na ang mapromote kay mga kuyog sa boss ug duwa basketball? Work na ipasa lang sa imo na dli part sa job description. Ug ang mga tao nglumbaanay ug report bsag d sayop aron lang maka kiss ass.
sa kadtong nag comment nga bati ni nga callcenter, pila na ka callcenter inyo na agi-an and unsa mo kadugaya nag work?
by far the worst is teletech!!!!
I didn't stay long in this company because it sucks big time!
Even from the start of their orientation I knew there was something fishy about their policies....I'll sight an example...
During our orientation (there were roughly 50 at least newly hired staffs there) the HCD staff was discussing to us our pay scale and what we should expect should our careers prosper in TT.
Ug sa dihang nangutana ko..... "After the assessment prior to regularization, is there any expected salary increase?"
ang tubag sa dakilng HCD (and im not bluffing ha....)
"Actually you are very fortunate, kay we have already given you your salary increase even on probationary period. It is already part of your salary now"
And my follow up question.... "Now isn't the salary increase based on the assessment of the employees' performance during the probationary stage? So how can you say that you have already included a salary increase when the agents are still new and under training? What are your basis then for claiming that you have already INCLUDED our salary increase at this early stage?"
And the entire room was silent! Ang HCD obviously ga kanga kanga na! A co-agent backed me up on the question further probing for clarification on the salary and allowance issue.
Ang ending, the HCD Manager stepped in...trying to defuse the situation...I said right there infront of everyone in the room. "I'm sorry, but the explanation you just gave us now shows there is a flaw to your system. Which makes your performance assessment questionable"
Second issue I had was...when I signed my contract with them they said that I will be handling a Sales position...then first day of work I was told we will be a tier 2 agent of a new account...so during training fortunately for me I was promoted to handle a Supervisory function (the rest of my teammates where continuing with the agent training) while me on the other hand was already handling Supervisory role and it entirely makes a different scope of work and position...So I went ahead with them continued to be their slave for months in the hope that they will recognize our efforts. I came up to the Management and I asked them to change my contract because I was no longer handling an agent level work, therefore it should be revised and relevant pay scale should be provided. So Management promised to do something about it, but ang ending kutob ra sa promise.
So I quit (for some personal reason), and when after six months came nangumusta ko sa akong wavemate, ang ilang increase from a Php 13,000 salary was a Php 500.00 rice allowance!
I just hope they changed their policies and how they run their business, because when I was there...by far I can say it is the WORST of the WORST!
Ang pinaka gamay ug sweldo mao nay worst!
gipanganlan na man tanan dagko na call center dri cebu. lol
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