Worst Callcenter at the moment?

[Kenshiro]

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there's no such thing as worst call center coz each one has it's own perception of the company. like kuya Butchokoy for example. he has nothing but high praise for convergys but there's always someone who would differ.

come to think of it daghan baya kaau factors for a call center to be considered as a good or bad company. sweldo, benefits, growth, freebies, incentive, workload, environment, management, scorecard, clients and the direct customer u interact with.

kada isa lahi ang apas, kada isa nato lahi ang criteria nga gi tan-aw, kada isa naay reason nganong naa xa ana nga call center. pro at the end of the day, it doesn't count which is the worst or which ones are good. ang importante is naa tay trabaho... naa tay sweldo pa aboton every 15th & 30th (for most comp.), every other 2 weeks (for stream), every 10th & 20th (for qualfon & eper pro murag sayop akong date)... we get to have the basic needs and our wants pa... dba?

There are some companies that are abusive to employees. There is nothing wrong with constructive criticism.

[Lucian]

if burden na jud bah, pwede na lang muhawa, maau gane anak ko sa pobring tao.

[ardie_87]

vCustomer...hands down! worst managment,y klaro h.r..........sip2x and plastic t.l..........dli recorderd imo calls,no screen shots,mang scam ang mga agents pra dako og performance,t.l's r encouraging it....hahayz bw nlng.....

[olio]

got an offer for a 28k supervisor from a friend....no, thanks....
very happy with my low-pay NON-CALL CENTER job here...

very nice attitude to begin with. ana jud na bai basta happy ka sa imo work dili na mu-matter ang sweldo ang importante na happy ka, so gaan imo paminaw... way to go!

[olio]

How awful it would be to live a life full of complaints. Pasalamat ko nidako' kong pubri, ha ha ha limot na man ko kanus-a ko last ni-reklamo.

bitaw bai, nice attitude bai kay complainers daw are less producers, so the more we complain the lesser we produce, so importante lang ma kontento lang kung unsa naa while at the same time continue to strive for something better if we wanted more... way to go...

[olio]

Come to think of it. Convergys started with just over a hundred employees in Cebu. Now, we are over 3k employees with over 10 accounts operating on 4 different sites. Not counting the over all growth in the Phillippines and the never ending building of new Sites all over the provinces including Manila. Site Leaders, Senior Managers, Managers, Supervisors and other Top Ranking officials who are now enjoying the stability and prestige of such Invincible call center company all started out as AGENTS who most likely were earning at a start of 10k/month. Now, a good 5 - 6 digit compensation is being credited to these hardworking people's accounts ON TIME and never LATE.

Who's to say that this company is worst? you gotta be kidding me. It must have been that you did not realize the career potentials that this company can bring you. CVG is an ocean of opportunity to the hardworking ones and may possibly be a deathdefying experience for those who see life as a playground of mediocrity and stupidity.

If you are a man of principle and ambition, with the determination to make things happen - you dont need the best call center to provide you your "lazy boy", all you need is hardwork..and all of these call centers will become "THE BEST!"

Very well said bai. Convergys must be very lucky to have you as one of its employees. You are what you describe on your last sentence, indeed, you make things happened and I'm pretty sure you are one of these - "Site Leaders, Senior Managers, Managers, Supervisors and other Top Ranking officials". Way to go, I salute you and I admire your loyalty.

By the way, I'm not with CVG but as what you've said, I also do not need the best call center to provide me with that "lazy boy", rather I choose to stay with where I'm at because I'm happier and quite satisfied with my job and my environment. I do not care about the negative feedbacks people have on the company I'm with because if I have to have them dissuade me then I will not be contributing to the growth of the company.

If we love what we do, everything follows...

[ako.si.mimi]

call centers you say?.. aren't they all bad?..

Not all I tell you...
Im not saying this just because I am part of them, It's just that human by nature has no satisfaction at all and that's a fact. Maybe for those people who gave negative comments about certain Callcenters, in thier own point of view, didnt meet or get their expected expectations.. Politics is everywhere, not only in Callcenters. Some people always demand what they want without even thinking if they are worth it or not. If you work hard then it should be compensated....if you dont do your job good then of course, expect less..

[vanjo86]

feel nako convergys

sure ka? wla cguro ka kapasar pag.apply nimu!!!!? lol

[nilbud]

convergys i think hehe

[geo25]

wla man bati na call center f u love ur job. u either work for the pay or work because you love ur job.