MERGED: All about Teleperformance

[mom_in_cebu]

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13th month pay is in...

@mom in cebu : hi...gi announce jst this december that the HMO enrollment is now available for employees who have reached 3 months tenure... dli na six months.

::NAA nasad Rice subsidy.

:: and ang hours premium ky pagamyan na ang hours na dapat e render to get the premium.

and most importantly, nisulod na ang KPI bonus.

This is a very good news! Good for you, guys!

[jcgoyong]

as ive posted before, the company is fine. ang expectations from recruitment ra jud ako mabasol
expectations were set too high because of the LIES / EXAGGERATED INFO / UNDISCLOSED IMPORTANT INFO prior to signing the contract
maski pa cgurog naa sa kontrata pero the fact nga expectations were not set, IT WOULD NEVER BE A GOOD THING.

if you happen to work as a CUSTOMER SERVICE AGENT, you would know how important that is! NO NEED TO ARGUE, IT IS GIVEN

anyway, so far so good. the company is improving and the cebuano people/cebuano-at-heart are slowly climbing the corporate ladder
all im hoping is ang POLITIKA dli unta mubati or unsa ba. specially since naa puy attitude ning mga manaka sa position... mapa cebuano ba or dli. klaro naman na

as for the reason why i havent left even after blabbering about the things im mad about TP, it was all about my expectations for myself
i've proven myself getting better and hopefully more to exceed
and on top of that, id say my hopes for the company are happening

everything are slowly getting into place... money wise, commission wise, leave credits wise, almost everything
Rice Subsidy of 500 per cut off (provided 70hrs work time - thats like 9days[72hrs])
HMO - enrolled after 3months of stay
Tenure Premium - Expedited to I DUNNO HOURS as it wasnt disclosed

well, i cant feel everyting for now as no one has confirmed these yet, expected to reflect this coming dec20 pay though
BUT WE HAVENT SIGNED ANY CONTRACT UPDATES EITHER @.@
I do hope CrystalPrinz can follow up on this

I have 2 referrals and none of them left because i gave them the benefit of the doubt
If only expectations were just set straight, i dont think attrition would be this high
as to how i made my referrals stay? it was simple
I told them the pay is smallish in your first 3 months of stay. (2months training, 1 month ops)
DO NOT BELIEVE EVERYTHING THE HR IS SAYING <--funniest part
just be happy with basic for now...
Ill share 2,000 off my Referral bonus on your 3rd and 6th month(claim process)
and as soon as your incentives kicks in? you'd finally say, I'm glad I stayed.
and THAT IS EXACTLY what Id say for today

Im glad I stayed
My pay is just 14k basic. im no premium agent
my pay may have doubled by comparison
1st cut off w/ KPI(Performance bonus), 2nd cut off w/ Sales Commission

workload is getting easier to handle. and support people are just there
issues are routine hence the problems are easy to familiarize
unlike other callcenters, TP has FLOORWALKERS - SMEs. dedicated support.
TP got ICU - support for out of this world issues. Dli jud ka mag nga-nga kay naa juy resolution
1st hand interaction with them - im an audio visual learner and this helps me a lot

and on top of that, promotion isnt that hard to attain, perform. and you shall shine

not to mention daghan pakulo
its like each department has a mind of their own. they clash but they do something

FUN TIME from FUN Manager, 24hr resolution starbucks GC, Sales/24hrs Raffle draws, EVEN HR!

so far i've been part of 2 raffle draws within 1.5 month/s

appliance pre xmas raffle,
xmas raffle

and expecting another gadget raffle next week,
supposedly sa 15 pa to ang gadget but na delayed kay naa pay mga agents wla ka hulog sa ila tickets.

so far, TP is doing fine, if not GREAT
the bumpiest ride lang guro was the 1st 3months nako

not to mention mga tawo nga naay gamay... mga admin/support nga naay gamay
but hinay hinay nmn sila gakawala...

last chismis ive acquired is about a high profile bossing getting a lot of negative feedbacks to boss I
I cant really judge this bossing for now since this bossing's actions(which shows negatively) had some great feedbacks from most support group who knows this bossing.
For now, we'll just deal with what we have and cross the bridge when we get there OK?

Happy Holidays!
Keep it UP TP!!

[zairon1988]

good news gikan sa TP maayo unta nindot na og feedback puhon ang mga tao dri para ubay2 napud ganahan mo apply (apil2 lang ko sa wosh)

[xynopsis18]

@jcgoyong: you've had a speech there! hehe.. but i definitely agree with you.. as i always keep on saying in my previous posts, everything's actually getting better now in TP. like what was mentioned by jcgoyong there will be additional benefit like the HMO once you reach 3 months of tenure, the rice subsidy and most importantly the hours tenure. with all those benefits in lined for the agents, im pretty sure that the pay will now be better as well.

@mom_in_cebu: i know who you are. and you know me very well too... As your friend, its a good thing that you quit. You havent missed that much though coz i know what your earning now is still much better than what we earn here. Look where you will be heading soon D****! hehehe.. I'll surely miss u i__'s...

To everyone: I just wish u all a Merry Christmas and a Happy New Year...! Lets forgive and forget guys.. Peace!

[dodongisputing]

Nalingaw ko ani na thread. So niabot na diay ang 13th month pay sa TP. So natinuod to na GRABE KADAGHAN mu resign or istorbot ra to?

[Tristan25]

Dako sad kaayo ang 80 per hour oie. pero walay benifits lisud na in the long run

[iamU]

luoya sad ninyo TS oi, wla mu pang pasko diay..

maayo pa transfer na lng mu lain CC.. kanang stable bah..

[ejaybobz]

murag sa january na guro na ang 13th pay... abtan mo sa cut off date...

[jinfreecs]

sorry for noob question...unsa na TP?...wala man gud ko kabalo anang companyaha...hehehe

[Truth]

Nalingaw ko ani na thread. So niabot na diay ang 13th month pay sa TP. So natinuod to na GRABE KADAGHAN mu resign or istorbot ra to?

let's say that the lowest attendance is lower that 50%? :P :P