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  1. #21

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca


    naa bitaw jd ana brod..kay kani man jd mga QA they are referred to as Subject Matter Experts..so meaning kabaw kunohay cla tanan..makalitan sad pud tawn ang uban nga bago na promote ug QA..hihihi

  2. #22

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca

    kay pro company mana sila... dili na sila pro agent. QA will pull you down. pag mamersonal na gani... Sa GAWAS lang ka sa building... ipost ilang pangalan diri sa istorya. lolz. kiddin.

  3. #23

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca

    Quote Originally Posted by nins2k View Post
    kay pro company mana sila... dili na sila pro agent. QA will pull you down. pag mamersonal na gani... Sa GAWAS lang ka sa building... ipost ilang pangalan diri sa istorya. lolz. kiddin.
    di pud tanan.. hahah pro agent ko ato!! mao tong kabantay na gani ko na naa nay usa ka team na gpersonal sa QA kay ako dayun kuhaon.. hahaha sa among account naa QA na mas bago pa nako pero mas daghan kontra kay kusug daw manghagbong.. manghagbong man pud ko pero wa man lagi ko kontra.. haha naa ra na sa pagpasabot guro nanu nahagbong sila... minus kanang paghinilas and powertripping.. kay wa man me didto para mangita ug sayup.. naa ang QA para mabaw.an unsay tarungon (positive scripting) hahahahha

  4. #24

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca

    Quote Originally Posted by adie0525 View Post
    di pud tanan.. hahah pro agent ko ato!! mao tong kabantay na gani ko na naa nay usa ka team na gpersonal sa QA kay ako dayun kuhaon.. hahaha sa among account naa QA na mas bago pa nako pero mas daghan kontra kay kusug daw manghagbong.. manghagbong man pud ko pero wa man lagi ko kontra.. haha naa ra na sa pagpasabot guro nanu nahagbong sila... minus kanang paghinilas and powertripping.. kay wa man me didto para mangita ug sayup.. naa ang QA para mabaw.an unsay tarungon (positive scripting) hahahahha
    ana jud sir. dapat ingani mo mga QA dira. yaw mo paghinambugero salig lang mo nga mao na

  5. #25

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca

    Quote Originally Posted by CocoCrunch View Post
    i was once a QA Sr analyst

    It's normal for us to receive negative feedback from people we failed and gave negative remarks. We understand humans' defense mechanism and reactions. hehe

    Doing QA is tough. Try to put yourself in our shoes and let's see how you handle a situation.

    How bout you specify the situation or enumerate the unprofessional things QAs do?
    Then tell us how you would have handled the scenarios.
    Kani sir.

    Customer called in because the service was not activated and he claims he paid for the service already. Pulled-up the serial number under a special demo. I review that serial number which has not been active before and its regarded by the system as 'fresh activation' I went to asked him what his the creditcard being charge for the service. The caller declined to give info said he paid it already.

    Then a few days later I receive a stupid feedback from so-called QA he marked down that we should only ask for the "last for digits of the card on file" even though its a BUNDLED account. Meaning no card on file. I asked that to verify if indeed there was a payment made. Esp. if he has a previous account.

    I even place notes that the supervisor suspects his payments was posted in the canadian account. Go figure? Na-markdown kai nag probing? Some are too lazy they don't even pull-up the account anymore. Just the call.

  6. #26

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca

    Quote Originally Posted by zinedineflo8 View Post
    naa bitaw jd ana brod..kay kani man jd mga QA they are referred to as Subject Matter Experts..so meaning kabaw kunohay cla tanan..makalitan sad pud tawn ang uban nga bago na promote ug QA..hihihi
    lahi lagi SME namo.

  7. #27

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca

    Quote Originally Posted by adie0525 View Post
    hehehe lisud jud nang calibration.. kay lahi2x man gud sabot kada taw sa mga guidelines.. if attitude gani ang QA.. nagpower tripping na gani.. ingna imo TL or ang QA Sup.. heheh arun mtudluan na xag lesson.. hehe

    he has been escalated before pero just recently ra gyud gilihok but cge rako padungog amu shift manager ana ky cya gyuy 1 reason nga mubiya nako. salamat!

    panagsa ra gud ang mkapasar namo sa among scorecard ky pirmi man hagbong among internal scores nya. lami kaau cya. pnaka wai ayo xa sa akong mga nasuggatan na QA..
    Last edited by browniies; 08-07-2011 at 02:55 PM.

  8. #28

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca

    manghina0t k0 nga sa QA or sa TL nga m0 p0st sila ug updates if naa new qualifiers 0r naa na pud dili pwede masulti sa im0ng call. mura man pud ug naai laing mund0 ni ang QA, naa ra jud na sa QA, naai uban approachable, naa puy dili jud.

  9. #29

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca

    dili man cguro tanan pud, kami bestfriend man mi sa akong QA....

  10. #30

    Default Re: Most hated people are the QA's... usahai bah unfair bah sila m0 judge sa im0ng ca

    Unsa kahay sense anang in-ana noh?... Nya QA rah diay?... Mahug gibinuangan raka ana diay?... Kung ako man ngali ang naa sa side nimo kay murag maglagot gyud ngali ko oiz kay labaw nah if kaboangan gyud kah ug maayo... Salamat kay wala ko nag padala anang in-ana nga work...hahahahaha...

    Ang Pros of working of that industry kay sweldo rah...
    Ang Cons?...hahahahaha... NEVER MIND... kapoy mention kay daghan...hahahahaha...

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