An End to Call Centers May Cause Job Loss in the Philippines

[jumper_stage]

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end point is :

most of our CC agents are coll.graduate, well its too easy to find day job than working at nyt

[yiennahs]

end point is :

most of our CC agents are coll.graduate, well its too easy to find day job than working at nyt

it's easy to find a job
but
it's hard to find a job that can feed your needs

[masakiton]

That won't be the case in a few years. China has been taking significant strides with their english programs. I got to talk to a couple of American/British english teachers in Shenzhen during my last visit there and they said that the school they were teaching in didn't allow students to speak chinese once inside the campus. And they've taught in different schools and this was almost always the case. Years ago, you wouldn't even find english programs in most schools in China.

murag lisod sa voice support... kung paminawon ang mga singaporean chinese (teen agers - late 20's) ... kung dili ka anad medyo lisod sabton kung dili ka anad

[masakiton]

it's easy to find a job
but
it's hard to find a job that can feed your needs

dakong sakto
sa engineering field.. kasagaran entry level mo limpyo ug 8k - 10k per month
kasagaran mo huwat paka ug naa mamatay, resign, mo abroad before naa openings for promotion

in 5 years.. kung...average..
engineer 10k/month = 120k (per year) = 600k pesos in 5years
agent 15/month = 180k (per year) = 900k pesos in 5 years

difference in 5 years = 300k pesos

[CentOS]

murag lisod sa voice support... kung paminawon ang mga singaporean chinese (teen agers - late 20's) ... kung dili ka anad medyo lisod sabton kung dili ka anad

It will take time, but they'll eventually get there.

[koontz_circle]

dakong sakto
sa engineering field.. kasagaran entry level mo limpyo ug 8k - 10k per month
kasagaran mo huwat paka ug naa mamatay, resign, mo abroad before naa openings for promotion

in 5 years.. kung...average..
engineer 10k/month = 120k (per year) = 600k pesos in 5years
agent 15/month = 180k (per year) = 900k pesos in 5 years

difference in 5 years = 300k pesos

nakapabor japon ang engineer ani in long term.

once ang engineer maka gain nag years of experience a possible salary increase, promotion or he/she can resign and apply to other companies who can offer a bigger purse. or pwidi sya mu abroad kay humot kau mga engineer ngadto basta naay experience.

mostly, a call center agent will remain a call center in a span of 5 years. while an engineer can be a foreman, leadman or assistant production manager, it's all about gaining momentum and steady career growth.

[masakiton]

mostly, a call center agent will remain a call center in a span of 5 years. while an engineer can be a foreman, leadman or assistant production manager, it's all about gaining momentum and steady career growth.

pero kasagaran sa engineering firms labi na sa dagko nga company (maayo ang sweldo) ma abtan pa ug decades before maka gain ug momentum .. example.. GMA
sa isa ka company gamay ra pud manager

kasagaran pud callcenter naa monthly performance bonus
sa callcenter.. posible pud nga ang sweldo mo gukod sa supervisor/manager

[koontz_circle]

pero kasagaran sa engineering firms labi na sa dagko nga company (maayo ang sweldo) ma abtan pa ug decades before maka gain ug momentum .. example.. GMA
sa isa ka company gamay ra pud manager

kasagaran pud callcenter naa monthly performance bonus
sa callcenter.. posible pud nga ang sweldo mo gukod sa supervisor/manager

kasagaran sa engineering firms naay labor union nag protect. automatic 10-15% annual salary increase even without the promotion of position. wa pay labot mga changes sa bargaining like improved benefits, unlike sa call center agent nga fixed na ang benefit during the tenure.

kasagaran pud mga engineering firm naay monthly production bonus/sales bonus, depindi sa bargaining agreement between employee-employer thru CBA.

[masakiton]

kasagaran sa engineering firms naay labor union nag protect. automatic 10-15% annual salary increase even without the promotion of position. wa pay labot mga changes sa bargaining like improved benefits, unlike sa call center agent nga fixed na ang benefit during the tenure..

naa pa diay nang mga union hahaha
kahinomdom ko anang mga union.. kasagaran mao na ang cause mag downsize/manira or mag outsource ang company (cebu plaza, veco,pal, etc)
kasagaran anang mga union kai murag naa murag employee share para sa funds
haya2x anang 10-15% annual salary increase .. kasagaran sa dagko nga engineering firms sa mepz dako na gali nang 10% salary increase

isa pud kung mangawala ang callcenter sa pinas.. pati nga engineers affected pud

[koontz_circle]

naa pa diay nang mga union hahaha
kahinomdom ko anang mga union.. kasagaran mao na ang cause mag downsize/manira or mag outsource ang company (cebu plaza, veco,pal, etc)
kasagaran anang mga union kai murag naa murag employee share para sa funds
haya2x anang 10-15% annual salary increase .. kasagaran sa dagko nga engineering firms sa mepz dako na gali nang 10% salary increase

isa pud kung mangawala ang callcenter sa pinas.. pati nga engineers affected pud

yes sir naa pa nang union. try to ask sa mga employed sa Naga plant, Cemex, Atlas. dili man manirado sir basta maau lang mo negotiate, normal raman na magubot jud basta naay union kay gi fight man pod nila ang right sa employees. that's global so normal ra jud and it's for the greater good of employees. nag lock out man gani ang NBA tungod sa labor union.
ayaw pataka istorya kay ang funds sa labor union gamiton na para future use like employee loans. transparent ang kwarta sa union.
gamay ra jud ang increase sa taga mepz kay wa man sila nag organize og union
if mag close ang call center sa pinas, apektado ang engineers nga nag call center kay useless man iyang experience as a call center agent