Cebu Ocean Pearl Beach Resort- the worst beach resort ever!!!!

[chilakang]

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We experienced the worst customer service treatment ever. Here's the story:

We had our reunion last June 18, 2011 and it was an overnight affair. The organizers of the event stayed until 7am the following day only to find out that one of our batchmate's motorcycle was damaged. We reported the incident to the owner but along the confrontation he suddenly became irate. Customer is always right, it would have ended smoothly if he was the type of person who can take complaints.

To make the long story short, he took his gun from his room and tried to point at the victim but luckily he was able to drive his motorbike away from the place. So what he did, he fired his gun 6 times outside the gate with some of us in front of him and not to mention the other customers from the neighboring resort who also witnessed the entire incident. And worst, he is a police officer under FESSAGGS (Firearms Exclusive Security Service Agency and Guard Supervisory Secton) upon researching his real identity.

So we reported to the police what happened, but if ever no actions will be taken against them then surely this will reach to the higher department. The police only told us to settle

All of us were safe but we just want to let everybody know to prevent the worst things to happen

Note:We already have an official police blotter for this incident at Marigondon Police Station.

[slakker]

what's the name of the owner? gipa-blotter ninyo?

[chilakang]

what's the name of the owner? gipa-blotter ninyo?

after naabot ang police, we went straight to marigondon police station..his name is eleveo marquez..

[setenta24]

UP ta ani thread para matagad sa uban istoryans...

[k.A.i]

unsa man diay nahitabo pag confront ninyo sa owner?
i mean, diretso siyag kasuko?
or ga-garagara sad siguro mo nga huna-huna ninyo nga customer is always right nga ok ra mangasaba mo?


no offense, question lang

[hu's baby]

hala kuyawa ana wui! kelangan jd na tudluan leksyon ingon ana nga mga tawo. kay manganad na. hilas2 sya kay abi naa syay pusil. bsan pag licensyado sya wala syay right manghadlok ninyo ug ingon ato.

[mikoy32]

grabe sad niya, maski pag magminaldita ang customer niya, wa xay right mo buhat ana. tsk. thanks for sharing. at least aware nami.

[slakker]

nindot unta to if nakuhaan ninyo og video para mas strong pa gyud inyung case...

[chilakang]

unsa man diay nahitabo pag confront ninyo sa owner?
i mean, diretso siyag kasuko?
or ga-garagara sad siguro mo nga huna-huna ninyo nga customer is always right nga ok ra mangasaba mo?


no offense, question lang

sa ila gate naka post na dli liable ang owner if mawala ang helmet but ang lingkuranan sa motor natangtang mn gd, so we told him partly liable mo coz naka park ang motor in front sa nu gate. then he said pila ra gd inyo gbayad para bantayan namo inyong motor. then we told him so dli ka maayo na negosyante kung mao na coz dli nmo priority ang safety sa place. then nainit cya ana then he challenged the victim na mosulod sa gate for a fight. so hapit cya sukmaga sa victim but ky gihagit man but he's still outside the gate..then after that iya dayon gkuha iyang pusil...we confronted him in a calm way, cya ang init ug ulo..we even told him if naay moreklamo na customer magpasalba nlng diay ka permi..then nainit na sad cya, dli ka makatarong ug storya nya ky init ug ulo..daghan witness sa nahitabo...

[chilakang]

nindot unta to if nakuhaan ninyo og video para mas strong pa gyud inyung case...

we took a video pero after na pag fire nya sa pusil..nakita did2 ang pag abot sa police na nirespondi pag abot ug pagpamunit na sa bala sa iya nga taw...and nadungog sad sa video ang pag ingon sa police na family code daw heart to heart areglo..we said no, dli possible ky naay bata naka witness ang trauma nlng ato..