to start this topic, i can say that although BPOs provide alleviation from unemployment, it posts risk on a bigger scale,example,scarcity of employees from the market,its because they are all absorbed by BPO employers...partly,non bpo companies are to blame for because of the LONG hiring process that takes them to hire people..not unlike BPOs. and not to forget,pay is good. another is job mismatch, people keep bouncing off BPO companies,result, losses to companies and the rampant and usual practice of unprofessionalism..AWOL. also health risks,i believe working in these environments, are triggers to illnesses like cardiovascular,mental deseases among others. im not here to discourage people,i just think people take it very lightly. i dont know but there is a very big issue on labor laws as well...probably because this industry know they're part of the big chunk of the economy that no one bothers to question what they do to employees. lastly, and my question to most if not all BPO employees ( this question may not apply to those who think they are fit for retirement with the BPOs) WHERE DO YOU GO AFTER A LIFE IN THE CALLCENTER think about it,many companies now will think twice about ur qualifications knowing you came from the BPO industry.may you be an SME,manager,team lead...i know this experience will and will not apply to all but your comments are always welcome...i hope we can shed more insights about this...remember guys,all BIG things come to an end....the world financial crisis is not yet over,and when these companies realize their profits are not met anymore, you get the picture...this is something very hard to imagine.but it is given. i really think the government should take a very close look at it. these things may happen to other industries as well,but if you think about it,it is a very big industry.when it crumbles,a lot of people will too...i hope there are ways to improve the employees welfare both in and out of the BPO life